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Tape Data Recovery & Repair Services

Storage Tape Data Recovery from an Industry Leader

Tape cartridges play an important role in most businesses' backup strategies. Formats like LTO, DLT and S-AIT have advanced storage capabilities, and many tape cartridges can safely hold data for 30 years or more. While digital data tapes are relatively resistant to failure, they can occasionally suffer physical or logical damage, leaving your business without important backups.

Tape Data Recovery

As tape data recovery specialists, we maintain a library of functional tape drives and media components.

Secure Data Recovery Services provides professional recovery and tape repair for all cartridge formats. By treating physical media damage in an advanced laboratory, we can typically restore full access to key files within several days. We offer flexible service options, experienced engineering teams and industry-leading security through the largest network of data recovery facilities in the United States.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

Call our customer service team today to set up a free evaluation for your tape media. Whether you need to treat a single tape or an entire library of high-density cartridges, Secure Data Recovery Services can help you avoid productivity losses by quickly restoring access to your data.

What to Do When Digital Storage Tapes Fail

When data tapes fail, you need to take appropriate steps to prevent accidental media damage. Turn off your tape drive immediately. Never attempt to read a data cartridge if you believe that your tape drive is malfunctioning in any way.

Some of the most common symptoms that accompany tape failures include:

  • Tape Drive Does Not Recognize Media
  • Tape Drive Generates Error Messages
  • Tape is Flipped, Folded or Torn
  • Files are Only Partially Readable
  • Files on Tape are Corrupt or Unreadable

By turning off your drive, you will drastically reduce the risk of unintentional damage. Never attempt to repair your cartridges and never touch data tape. Contact Secure Data Recovery Services as soon as possible to discuss repair options.

State-of-the-Art Tape Repair Technology

We built our reputation as an industry-leading data tape recovery company by providing exceptionally consistent results. Through regular research and development, we have established a state-of-the-art data tape recovery laboratory with dozens of proprietary tools.

Tape Recovery

Our teams treat all damaged data tapes in a certified environment, which allows for fast, reliable recoveries.

Secure Data Recovery Services' engineering teams always take appropriate steps to protect your media. Backup cartridges use hygroscopic materials that attract airborne particles, and due to the high density of modern data tape, a single contaminant can greatly reduce the chances of a successful data recovery; our certified Class 10 ISO 4 Cleanroom allows for safe repairs, high recovery rates and fast turnaround times.

Additionally, we invest in new technologies to maintain an outstanding 96 percent data recovery success rate. Secure Data Recovery Services is one of the only data tape recovery companies with a full no recovery, no charge guarantee, and we offer risk-free diagnostics for all standard backup tape recovery cases.

Advantages of our tape repair services include:

  • Fast Turnaround Times and 24/7/365 Emergency Services
  • Dedicated Hardware for LTO, DLT and Other Tape Formats
  • Data Tape Repair Teams with Decades of Combined Experience
  • An Expansive Library of Tape Drives and Components
  • SSAE 18 Type II Certified Security Systems
  • A 96 Percent Success Rate

When you need to quickly access files on a damaged or corrupt data tape, Secure Data Recovery Services offers safe options through more than 40 offices across the United States. We hold more security certifications than any other backup tape repair provider, and our specialists are ready to help you recover from virtually any disaster. To get started, contact our 24/7 customer service line today.

Customer Reviews (5)

Average Rating:

This service was rated 5.0 out of 5.0 based on 5 review(s)

  • Reviewed on May 26 2021  |  Kinston, NC

    Best service for emergencies

    I used Secure Data and another company to recover some data off of some damaged tapes and Secure Data was much faster than the other company. I worked with Timur the throughout the whole process and he was always able to answer my questions quickly and if he had to call me back with an answer it would be within minutes. Timur was also able to provide me with a document that listed the files on the tape, just to be sure that was what I was looking for. The turn around time was excellent and the overall experience was excellent.

  • Reviewed on Feb 21 2021  |  Vienna, VA

    Excellent service !

    Secure Data Recovery processed the recovery of my college research from a 30 year-old tape cassette and returned the data in a modern format that I was able to read immediately. I am very happy with their efforts --

  • Reviewed on Nov 30 2018  |  North Vancouver, BC

    Successful LTO Tape Recovery Project

    Thanks to Mitch Moore and his team we were able to fully recover two old LTO tapes. The the very efficient client portal streamlined all of the steps through the process.

  • Reviewed on Oct 26 2016  |  Washington, GA

    Friendly, Professional & Fast

    Our company had the tape data from our old outdated inventory system transferred to a flash drive so we could upgrade and use the information in a newer business system. The tapes we used were actually so old we had a hard time finding a company that was capable of handling the job. We were given a lower quote from another company, but Alec was so much more friendly and eager to help that we ended up spending the extra money to go with a company that seemed happy to have our business. Money well spent! The data was transferred successfully AND a week earlier than I expected!

  • Reviewed on Mar 30 2015  |  Denver, CO

    Excellent data migration services

    Secure Data Recovery did an excellent job extracting and migrating a significant number of old tapes for my company. They also were able to extract specific data to meet our needs. I was very happy with the work done by both Eric and Jeremy...they did a good job of communicating task status and providing updates as needed.

    In the end, I was able to get all data migrated to a new solution and saved numerous man hours that would have taken away from current projects, leaving the work up to the experts.

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