24/7 Service:800-388-1266

Apple Mac Data Recovery Services by Certified Technicians

Apple Mac Data Recovery Services

There are 1.4 billion active Apple devices worldwide including iPhones, iPads, iPods, Macbooks and Apple watches. All of this media, in addition to some desktop computers and laptops, run Mac operating systems. This OS is constantly updating to offer the highest level of protection and functionality. However, all media and operating systems are subject to failure and Apple device users can lose important data. Secure Data Recovery has experience recovering data from all media and operating systems and our engineers are Apple Mac Certified.

Apple Mac Data Recovery

Secure Data Recovery Services is one of the only providers with Apple Certified technicians.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

We Work on All Makes and Models of Apple Devices

Our engineers have decades of experience recovering data from all types of Apple and Mac storage, Mac file systems, and any other storage device used in a Mac machine. Whether it is a hard drive, solid-state drive, fusion drive, USB, or SD Card that stores data on your Apple device, we can retrieve your files. Secure Data Recovery is also a manufacturer-approved company.


iPhone Types for Data Recovery


  • iPhone 5s
  • iPhone SE
  • iPhone 6 and 6 Plus
  • iPhone 6S and 6S Plus
  • iPhone 7 and 7 Plus
  • iPhone 8 and 8 Plus
  • iPhone X
  • iPhone XS and XS Max
  • iPhone XR
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max

iPad Types for Data Recovery


  • iPad
  • iPad 2, 3, 4
  • iPad Air, Air 2
  • iPad mini
  • iPad mini 2
  • iPad mini 3
  • iPad mini 4
  • iPad mini 5
  • iPad Pro 9.7”
  • iPad Pro 10.5”
  • iPad Pro 11”
  • iPad Pro 12.9"

See if your device is supported?

What type of iPhone / iPad or iPod do you have? Find, identify and lookup serial number of you apple device using the tool below. Just enter a model number found on the back of your device to identify the exact type.

Please enter the model number found on the back of your device:

NOTE: To find a model number look on the back of your Apple Device. See Example

Types of Data Typically Recovered

iPhone Types for Data Recovery


  • Pictures
  • Videos
  • Contacts
  • Call log
  • Voicemails
  • Messages
  • Documents (Adobe files, word docs, etc.)
  • 3rd party messenger data (Viber, WhatsApp, WeChat, Skype, etc.)
  • Notes

iPhone Types for Data Recovery

iPads and iPods

  • Pictures
  • Videos
  • Contacts
  • Messages
  • Documents (Adobe files, word docs, etc.)
  • 3rd party messenger data (Viber, WhatsApp, WeChat, Skype, etc.)
  • Music
  • Voice memos
  • Calendar records
  • App data

Our Recovery Process

We can recover data from Mac OS devices that have experienced accidental deletion, lost partitions, water or fire damage, failed logic boards, firmware corruption, and more. We have a 96% success rate in retrieving files from all manufacturer-designed drives and parts in an Apple device and never void your warranty.

Our engineers begin by completing a free diagnostic review of your Apple device and giving a price quote and estimated turnaround time. After you accept the diagnostics, engineers will repair your device to a temporary state of operation using our on-site parts inventory. We utilize a Class 10 ISO 4 Cleanroom for our recoveries to ensure the cleanest environment possible.

Once the repair is made, we image your data and work from a copy of the information to keep your device in its original state. Secure Data Recovery’s dedicated R&D team constantly discovers new recovery methods for existing and emerging Apple media. It is this proprietary technology that contributes to our success rate. After the data is recovered, it is sent back on a hardware encrypted storage device for total security.

Why Choose Us?

Secure Data Recovery is the most certified company in the industry with SSAE 18 Type II Certification, a Class 10 ISO 4 Cleanroom, and GSA Approved Contractor Status. Our engineers have decades of experience and can retrieve all types of file formats from your Apple Mac device including JPEG, MOV, DOC, and TIFF. We can also work with Time Machine to organize your recovered data upon return.

We offer our customers a variety of service options to fit their recovery needs including an emergency service with an average 48-hour turnaround. Our customer service representatives are available 24/7 to start your recovery case and answer questions about the process. You can trust Secure Data recovery not to change the price that was originally agreed upon, even if the recovery requires more work than anticipated. If for some reason we cannot recover your data, we stand by our “no data, no recovery fee” guarantee.

What To Do When Your Apple Mac Device Fails

When your Apple device experiences physical or logical damage, it is important to follow these DOs and DON’Ts to increase your chance of a full recovery.


  • Immediately after a failure, turn the device off to prevent further damage
  • If you drop your device in water, remove the battery or power source to let it air dry
  • If you accidentally delete files or notice corruption, turn off the device to avoid overwriting


  • Don’t use recovery software on your device. It won’t recover all of your files and can overwrite the data you want to save.
  • Don’t perform a DIY recovery. Without the proper tools and Cleanroom environment, you will cause more damage and hurt your chances of recovery.
  • Don’t use a local service provider who doesn’t have proper certifications. Without experience and proven results, the provider may cause permanent data loss.

Call the professional data recovery company, Secure Data Recovery, for all of your Apple Mac data recovery needs at 1-800-388-1266.

Apple Mac Data Recovery Case Studies

Successful Apple Mac data recovery cases:

Apple Mac Data Recovery Video Reviews:

When his iMac update went wrong, high school teacher Steve reached out to Secure Data Recovery to restore his precious files.
Mechanically Failed Seagate Mac 4TB Hard Drive
Documentary filmmaker Rick Beyer lost important footage for a video project and turned to Secure Data Recovery to get it back
Physically Failed Mac Formatted 64GB Flash Drive
Logical Failure Mac Formatted 2 Drive SSD RAID 0 Array
Mechanically Failed Mac Toshiba 1TB Hard Drive
Failed Read & Write Heads on Mac Seagate 3TB Hard Drive
Failed 500Gb Hitachi Mac Laptop Drive

Customer Reviews (7)

Average Rating:

This service was rated 5.0 out of 5.0 based on 7 review(s)

  • Reviewed on May 12 2021  |  San Francisco, CA

    Let the Professionals Handle It!

    I''m glad I gave my mini desktop to the professionals at secure data recovery! The best service was given by Anna K who was not only concerned about retrieving the data as much I was, she listened into what the real issue was with retrieving data from a nonconventional memory type that the mini computer used. The care placed into researching more into the design of mini computer that Anna K placed into this case speaks to the best service that reflects her professionalism and genuine concern. Reliability was seen through the whole package with Anna, from the communication, finding solutions, and quick return of data once service was complete. You saved my work and I can''t thank you enough Anna and Secure Data Recovery Team!

  • Reviewed on May 3 2021  |  Morristown, NJ

    The best outcome possible!

    I was recently advised by Apple to replace my iMac hard drive and backed up the system on an Apple Time Capsule. After installation of the hard drive , the original folders were visible, but there were no data, including 13 years of legal files for ongoing litigation. Despite Apple senior tech expert analysis, the data was unrecoverable. I was absolutely lost and Apple was no help.

    I found Secure Data Recovery and admittedly was skeptical about recovery of my files. Anna K responded to my inquiry and was professional and beyond competent in every way. I suppose that most clients don''t go through data recovery very often (I hope I don''t ever have to again!), but without guaranteeing anything, Anna was very reassuring and provided answers and information from her associates that made my decision to proceed less of a leap of faith. I was really impressed with her explanations and clarifications as I had many questions during the process.

    My Secure Data backup drive arrived long before I expected and it was simple to install. When I clicked on the data folder....MAGIC...everything I was looking for was there and the relief was overwhelming. Yes I did pay for a service and while there was no guarantee that the data would be there, the overriding presence in the process was Anna. Without her assistance, I can honestly say that a bad situation would have been made worse. Anna was the glue that kept the raft afloat. Thanks Secure Data Recovery and thank YOU Anna!

  • Reviewed on May 27 2020  |  Blue Bell, PA

    Life Saver? Drive Saver!

    Worked with SDRS to recover data from my 2007 iMac which stopped booting up a few years ago. Hardest part was extracting the drive but then SDRS took over and pulled the data (mostly priceless photos). There turned out to be minimal corruption on the drive and SDRS turned it around in less than a week. The costs were competitive, the lead I worked with, Mitchell, was very informative, professional, and responsive, and at the end of the day, I was able to recover parts of my past that I thought were gone forever!

  • Reviewed on Apr 28 2020  |  Los Angeles, CA


    I am a documentary filmmaker who stores old projects and footage in boxes of hard drives. I know that drives have a shelf life, but -- click -- when I heard a three year-old drive click off for the last time, taking a couple years of material with it, I panicked. What did I do you ask? Managed to use disk utility to partition the drive into "thousands of parts" according to the shop I took the drive to in New York (which had come highly recommended). They gave me the number of another service for hard and complicated cases, who gave me a quote of a few thousand dollars (and I learned the stores who refer them get a cut). I debated, was sad, and ended up calling around and found Secure Data, who offers the same service for much less, and allowed me send them my drive, and gave me a full list of what they were seeing could be recovered before I spent a dime. I am now happily editing my footage from Utah many years ago. THANK YOU!!

  • Reviewed on Aug 15 2018  |  Woodstock, CT


    I purchased a brand new Macbook pro. After 5 weeks it completely failed and I had not set up ANY back-ups.I contacted Secure Data and they were great from the very first conversation through bunches of emails through the delivery of my recovered data. They recovered everything of value to me and I am happily working again (and on another brand new MacBook Pro, although diff make/model). A huge Thank You to all the talented folks at Secure Data! I don't know how you did it, but you did!!!

  • Reviewed on Apr 24 2017  |  Atlanta, GA

    Thanks Jeremy!

    My old drive didn't show up on my Mac and all the pictures, personal documents were gone last month. I found secure data recovery online and finally decided to give it a try. Jeremy was my account rep and he was very very thoughtful when dealing with my case. My drive kept having issues after the first time I got it back but the Jeremy took care of it. I would rate 5 stars for the service.

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